If you follow me around at all you know that I am a huge fan of WordPress Platform website/blogs. In fact, I blog about it quite a bit on my Internet Mastery Blog. Just type in “wordpress” in the search box and you will find a lot of very helpful information. Plugins can extend WordPress to do almost anything you can imagine and one that is on my “MUST INSTALL” list for any...

Customer service is a powerful differentiator that can set a virtual assistant apart from her competitors. This translates directly into more new clients, more work from existing clients and ability to charge higher professional rates. And yet for all its potential benefits, some virtual assistants believe that simply being polite, professional, and accommodating is enough. In other words, they seem...

Most virtual assistants start their business with a picture-perfect idea of flexible hours spent working with long-term clients on interesting and well-paid projects. Fast forward a few months and what many virtual assistants end up with are long hours, clients from hell and income that is barely enough to pay the bills. So what happens within the first few months of starting a virtual assistant business...